Methodology

At the core of my Human-Centered Approach lies a suite of powerful tools: the DiSC Personal Profile, Prosci Change Management methodology, RACI framework, and strategic alignment with OKRs. These tools have been instrumental in leading major, people-centric transformations, whether helping organizations build from the ground up or guiding Fortune 50 companies through transformative changes. My career, deeply rooted in adult learning, leadership development, and coaching, has honed my ability to perform intuitive discovery, strategize effectively, and implement solutions that resonate on a human level. This approach is about meeting people where they are, fostering emotional intelligence, and building the essential skills and knowledge needed to achieve success.

  • As a Prosci-certified Change Management Practitioner, Trish brings a wealth of expertise and a proven approach to guiding organizations through complex changes. Her certification in this globally recognized methodology equips her with a deep understanding of the dynamics of change at both individual and organizational levels. Trish excels in developing and implementing tailored change strategies that ensure smooth transitions, fostering employee engagement, and minimizing resistance. Her skillful application of Prosci’s principles and tools, combined with her experience, makes her adept at driving successful change initiatives, ensuring they are not only accepted but fully integrated into the organizational fabric for lasting impact.

  • As an OKR (Objectives and Key Results) Coach, Trish Maher stands out with her exceptional ability to align an organization's strategic goals with measurable outcomes. Her expertise in coaching teams and individuals in setting, tracking, and achieving their objectives is unparalleled. Trish's approach goes beyond just setting targets; she focuses on fostering a culture of continuous improvement, accountability, and clear communication. Her guidance helps teams to not only clarify their vision but also to execute it effectively, ensuring that organizational objectives are met with precision and agility. Trish's role as an OKR coach is pivotal in transforming strategic vision into tangible success.

  • Trish Maher's extensive experience in adult learning is marked by her creation of hundreds of customized learning programs. These programs span a wide range of topics including sales, customer service, monitoring and coaching, supervisory skills, management and leadership, competency development, and knowledge-object based e-learning. Notably, Trish developed the curriculum for RoadRunner University, the first-ever learning management system in the cable industry. Her expertise extends to writing and delivering curriculum solutions for notable organizations such as NCTA, SCTE, the Pennsylvania Cable Television Association, WICT, and many others, showcasing her ability to design and implement effective and impactful educational solutions. Adding to Trish Maher's impressive credentials in adult learning and curriculum development, her role as COO and Founder of her first consulting firm further highlights her expertise. In this capacity, Trish and her team collaborated with the Federal Department of Labor to build and launch the O*NET database and site, a pivotal project in workforce development. Additionally, Trish worked closely with the National Cable Television Institute (NCTI) to develop their comprehensive online curriculum. This curriculum played a crucial role in training and certifying cable television employees across various domains, including sales, customer care, field services, and Internet technologies, further showcasing her diverse skill set and impactful contributions to professional education.

  • With over two decades as a Wiley Learning Partner and certified DiSC facilitator, Trish Maher has pioneered in guiding professionals through transformative changes. During the early days of the internet, when organizations grappled with rapid technological shifts, Trish authored "The Challenge of Change." This groundbreaking work merged key change management concepts with DiSC, exploring how different behavioral styles respond to radical change. This innovative approach marked a significant contribution to understanding organizational adaptation. To this day, Trish continues to utilize DiSC as a fundamental element in all her projects, ensuring a deep and nuanced understanding of team dynamics and individual responses to change.

What does it mean to be
a human - centered business?

Customized Solutions for Unique Human Needs

Every strategy and solution is tailored to the specific needs and circumstances of the individuals and teams within the organization, ensuring a personalized approach to change and development.

Empathy at the Forefront of Change

Emphasizing empathy in all change management initiatives, ensuring that transitions are not only strategic but also considerate of the emotional and psychological impact on employees.

Building Lasting Relationships Through Trust + Understanding

Fostering deep, trusting relationships with clients by understanding their challenges and aspirations, leading to more effective and sustainable outcomes.

PROSCI CERTIFIED, DiSC CERTIFIED, OKR CERTIFIED

Working with Trish.

Welcome to a world where transformative change is a reality. My experience spans leading technology development teams through significant transformations, pioneering new concepts in the entrepreneurial startup space, and applying organizational development and change management to hundreds of major initiatives. With a deep focus on a human-centered approach, my expertise lies in turning complex challenges into successful outcomes, whether in a nimble startup or a Fortune 50 corporation. I leverage tools like DiSC and Prosci methodologies to tailor strategies that resonate with people and organizations alike. Let’s collaborate to make meaningful and impactful changes in your business!